Quite simply because we run the most comprehensive holiday service on the lakes, we live there, we work there, we contract the owners properties and have been doing this for almost ten years.
You will see our accommodation advertised on other websites as we reach out to other the more distant corners of the world and introduce them to the joys of this splendid lake. Many of these websites and agentsspecialize in their own markets and have clients they work with very closely, others are simply "look and book". Other websites such as HomeAway, VRBO, Holiday Lettings, Owners Direct, Fewo etc are all simply advertising sites, don't let them fool you, we pay them for this service! We supply all our partners the information, photos, answer their clients questions and work closely to ensure all elements of their guests bookings are catered for when they arrive. This third party route may see delays in correspondence of course and terms and conditions may differ slightly.
There are countless reasons why a direct booking makes sense:
1. We manage the properties on behalf of the owners and the cleaning & maintenance teams are under our governance.
2. The owners are contracted to us and we pay them regularly from the bookings we make.
3. Our booking teams know the properties personally, the area and many local businesses with whom we work. This means fast and knowledgeable answers and if you want advice then we can help.
4. We have arrangements with many local businesses, such as boat hire, restaurants,day trips, spas and saunas and much more. In fact we run our own entertainment and concierge service on the Lake.
4. We have offices on the Lake in Menaggio, so there is always a friendly face and help is always at hand if you have any issues.
5. We speak several languages.
6. We are the starting position for offers, deals and discounts.
7. We have been in business almost 10 years and have made many thousands of bookings for happy guests.
8. Finally, although we understand some people just want to use the Internet and "book on spec", most of our guests have lots of questions. We believe a personal approach is the best and that is why we have offices, phones, local staff and professional finance, marketing and administration teams!
We aren't just a computer!